California Relay Service – Dial 711:

Members who are deaf or hard of hearing can access TDD/TYY Services directly by calling California Relay Service (CRS). Please dial 711.

Utilization Management staff is available during normal business hours (9:00AM – 5:00PM PST Monday through Friday) to answer any questions regarding the UM process. Please call (213) 305-9379 to reach a UM staff member.

For additional information on community services, please see available information below: